Come to see usand get your benefits again.
Send your documents to us.
Then, your registration will pass by a validation procedure.
After approved, your card and the top-up functions will work again.
* Top-ups should be held at Hallmark Headquarters during office hours (8:30 a.m. to 3:30 p.m.).
What we haveto validate:
Check the required documents, be sure
that all of them are up-to-date and send
them to us by e-mail:
Identification
Passport first page (including full MRZ - Machine Reading Zone), or a national Identity card with current driver's license - front and back.
Address
Utility bill [Electricity (Fortis) Telephone, Water, Cable] or a bank mail/statement. It should be recent - 3 months old maximum.
Source of funds
Updated employment letter with income, payslip, or business
License and Bank statement.
We need front and back colored copies with high quality/resolution.
Application form
Download the application form and fill up completely, without any erasures and legible.
- Application Form
PS:
Companion:
If you have a companion, he/she has to bring all the documents too.
Another Card Holder:
a) husband or wife: will be accepted with a marriage certificate attesting the bond;
b) father or mother: will be accepted with a birth certificate attesting the bond;
c) Renter: will be allowed with a rental agreement certifying the link;
d) a third party without legal obligation (friends, couples that only live together, etc.), will be accepted with the signature of a term by the account holder attesting that the person resides in their home (Hallmark letter
for proof of residence). In addition to the contract, a copy of an official document containing the signature of the account holder is required.
Alternatives source of funds:
a) government pension: we need you to bring a current document that proves this continuous receipt.
b) business license: bank statement or documentation such as contracts with clients, accounting documents, or something that certifies your monthly income.
c) dependent on a third party: the financial provider must fill in the term (Guarantor for Compass Prepaid Card file) which is financially responsible for the person. In addition to the term, a copy of an official document containing the signature of the account holder is required;
d) another way: bank statement attesting that the person has funds in the bank to maintain.
General Forms
Download, fill and sign these forms and send to us with your documents:
- Proof of Address Attestation
- Guarantee Agreement
- Cancellation of Hallmark Credit/Prepaid Card
Get in touch
Here you can tell us everything: your questions, needs, and thoughts.
You can count on us.
OUR OFFICE
1145 Leeward Highway, Compass Pointe Bldg.
P.O. Box 656
Providenciales, Turks & Caicos Islands B.W.I.